TOP PAY FOR VIETNAMESE BILINGUAL CUSTOMER SERVICE REPS!!! (Queens) New York City
- Location: Quenns, New York City, New York, United States
Job Description
Compensation: $12 per hour, Plus Benefits, Plus Incentives
Apply to Our Customer Service Representative Position at: dish.com/queens
DISH Network offers our Full Time Customer Service Representatives the following Benefits:
- $12 Per Hour Plus Opportunity for Pay Increase with six months of employment!
- Medical, Dental, Vision Health Package, Health Savings Account and much more
- PAID Time Off and PAID Sick Time!
- 401(k) with matching contributions
- Employee stock purchase plan at reduced cost
- Profit sharing benefits
- Tuition reimbursement
- Employee referral program
- Paid training
- FREE satellite TV system and programming
- Tremendous career growth opportunities
Job Duties and Responsibilities:
Customer Service Representatives are responsible for assisting customers on a wide range of topics including payments and billing, product features, and technical support. Representatives are dedicated to resolving customer's inquiries accurately and efficiently.
Primary responsibilities are:
- Payments and Billing - accept payment by credit card, offer self-serve payment solutions, and explain charges on the customer's bill.
- Product features - assist customers with pay-per-view orders, change programming packages, equipment upgrades, and general questions.
- Technical Support - troubleshoot a variety of technical issues, from signal loss to remote control use.
- Sales - use a consultative approach to educate and offer existing customers additional programming, products and services to enhance their DISH experience.
Skills - Experience and Requirements:
- Willingness to work flexible schedules including weekends, holidays and evenings
- High School diploma, GED, or equivalent experience
- Six-months of related customer service experience and/or training preferred.
Must be fluent in English and at least ONE of the following languages:
- Portuguese
- Mandarin
- Arabic
- Cantonese
- German
- Greek
- Hebrew
- Italian
- Japanese
- Korean
- Polish
- Vietnamese
Apply to International Customer Service Representative Position at: https://dish-assessment3-dish.icims.com/jobs/26837/job?WT.svl=upsearchjobs
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