Sprint Store by iMobile-Store Manager (jackson heights, queens, NYC) New York City
- Location: Queens, New York City, New York, United States
iMobile is currently looking for a proven and motivated Store Manager to maximize sales and profits for their stores in Queens, NY and New Hyde Park, NY!
We are looking for a results driven and career minded Retail Store Manager to lead and direct all activities required to achieve all store goals. If you have superior leadership skills, operational excellence and can increase sales and profitability while managing a dynamic sales team, this could be the position for you!
About us:
iMobile is a Sprint Preferred Retailer committed to providing superior customer service. iMobile has store locations across NY, NJ, CT, MA, ME, NH, RI, MD, IA, OH, IL, IN, PA, CA and CO. Employing and empowering over 800 employees' iMobile is currently expanding and looking for a proven and motivated Sales Rep to maximize sales and profits.
As the retail wireless industry changes, iMobile has managed to stay ahead of the curve. Originally founded in 1983 and now known as iMobile, the leader in wireless telecommunications. iMobile prides itself on customer service, and satisfaction, striving to constantly provide the best experience to our customers in our retail locations. With hundreds of awards to our name, iMobile continues to grow beyond expectations and beat industry standards. iMobile's future looks bright, with over 100 stores and growing our continued expansion is a result of a strong foundation and empowered employees.
DESCRIPTION OF DUTIES:
Responsible for day to day operations
Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews
Hold team accountable for production and quality
Coordinate sales promos and merchandising
Fully knowledgeable on all retail systems and procedures
Conduct ongoing recruiting and hiring of retail store team members
Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction
Manage staffing levels and create schedules that support customer service and daily operations within budget
Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines
Deliver consistently balanced results, drives for financial performance both "top & bottom line"
Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals
Maintain cash control and reviews all sales discrepancies
Monitor inventory in/out on a daily basis
Compute weekly sales reports for management
Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc when needed
Requirements:
Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products
Must have prior sales experience, preferably in wireless
Experience in an environment requiring multi tasking
Experience in improving customer service, teaching customers about products, improving inventory system efficiency, and/or improving processes is essential
Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality
Successful Managers should be innovative self starters with the ability to see the big picture while not losing touch with day-to-day operations
A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check
Apply Here:
https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=enc-16.6308750490016308&source=201566-CS-7514
compensation: Base salary plus commission
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