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If it's not, you can either open a brand new account or change your existing account. If you happen to be unable to gain access to your Windows Live Hotmail account through one hotmail.com/sign in the methods as listed above, you could need to reset your password. One could be allowing, but the other might be denying pop-ups from Hotmail. Maybe you forgot your Hotmail password -- or worse, someone broke into the account and changed it. Electronic mail is the great communication tool that connects the entire world, within an instant. How to Sync Hotmail's Calendar With a Black - Berry.